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105297R - Workhorse Actia Instrument Full Cluster Repair Service (Upgraded LCD And Gauges)

On SALE! 105297R - Workhorse Actia Instrument Full Cluster Repair Service (Upgraded LCD And Gauges)

PLEASE READ!!!

Order Shipment Notice: 

Most orders are shipped within 24 hours from the order date. Orders placed on the weekend or after cutoff on Friday, and orders placed on select holidays are processed on the next business day. Please see our shipping terms for more information.

Guidelines:

  • You are responsible for shipping us your cluster for repair.
  • Please ensure your cluster is clean before sending it to us.
  • Please note that we have a 2-3 business day turnaround time from the time we RECEIVE your cluster.
  • This repair is only for the LCD screens that become hard to read or completely unreadable or for inoperative gauges.


Always send the instrument cluster as a complete unit. Do not take it apart or just send the internal parts, we will not return it until we have the casing due to the high risk of damage in shipping.

 

Ship Your Cluster To:

Ultra RV Products

3912 Harrison Ave.

Centralia, WA 98531

Click Here: Cluster Repair Form - Include with Cluster

 

Description:

Not just a repair, but a permanent solution.


This rebuild is guaranteed to restore your faded or difficult to read odometer with a brand-new LCD panel vastly superior to the original. Your instrument cluster will retain the same vehicle mileage, as it is stored on a memory chip that is not disturbed in the rebuild.

 

Our Industrial Grade LCD Screen has an easy-to-read dark blue background contrasted with white text.  We do not change the illumination color or backlight of the instrument cluster; it will remain OEM. Other repair services usually use the OEM replacement display which will fail again in short time.  The reason for this is because the OEM display uses a flimsy bonded plastic ribbon. Our panels have an estimated lifespan of at least 30 years.

 

This quality repair service includes the following work performed to your Workhorse instrument cluster:

  • Full power up and test of the instrument cluster before & after repairs
  • Replacement of faulty OEM LCD with industrial rated panel
  • Dark blue back light color for highest contrast and easy daytime/evening reading (odometer display only)
  • Replacement of all gauge stepper motors with higher quality motors
  • EEPROM data (mileage) preserved so display automatically reads correct mileage
  • Lifetime warranty on LCD screen and gauge motors
  • Any open recall campaigns on your cluster are performed at no additional cost to you.
  • We Update your cluster to the latest software version based on your VIN. This cures the cluster randomly resetting during operation and an ABS light software issue.
  • Please anticipate a 2-3 business day turnaround time from the time we RECEIVE your cluster.
  • Your account will be updated with the return tracking number upon our receipt of your cluster.  The tracking number will be emailed to you. The tracking number will not become active until the cluster repair is finished, which is generally 2-3 business days.  To check the status of your repair, please check the tracking number for movement on the shipper’s website.  If the shipment hasn’t been scanned by the shipper yet, then your cluster repair is still in process.

 

Applications:

Most Workhorse Chassis Motorhome and Commercial Vehicles 2003-2006




    Just want to make sure I am requesting the right thing. My cluster, the LCD screen is definitely failing but the guages appear to work ok. if I send in for this repair, you'll also replace the guage motors, correct? My thought process is I might as well do the whole thing while it's out for the LCD repair. ( Drew, 04/16/2024 )
    Hello Drew, the complete repair changes the LCD screen as well as the stepper motors for the gauges. We agree with your thought process on that as the gauge motors are somewhat failure prone and we have upgraded, lifetime warranted replacements we install.   Applications:

    Most Workhorse Chassis Motorhome and Commercial Vehicles 2003-2006


    ( Support )
    The speedometer does not work most of the time. Everything else works fine. The previous owner stated the problem started when he added a louder horn under the hood. I will check the diagnostics from the video I saw on your site to see if it is the cluster or cables. What do you think? I have a 2005 W22 chassis. Jeff ( Jeff Ray, 08/08/2023 )
    Usually issues like these indicate a failing gauge stepper motor. We replace the gauge stepper motors only with this repair service: 105297G ( Support )
    While driving, especially on rough roads and interstates, the instrument cluster goes completely inactive, all gauges are at zero. Then when another stretch of rough roads, the cluster comes back to life and all gauges appear to be reporting proper readings. Could there be a loose or bare wait causing this.
    Also, I see error code of 'no J1850 activity and a second error no J19-- activity'.
    Is this repairable.
    I have a 2006 Workhorse driving a motor home
    ( Ronald E Theede, 07/17/2023 )
    Based on your description of the issue, it definitely sounds like an issue with the wiring going to the cluster. I would try to massage the wiring harnesses under the dash to see if you can replicate the issue. ( Support )
    I have a 2005 Winnebago Sightseer WFD30B not sure of the workhorse version...and the LCD display is unreadable and i would like to get that fixed can you tell me what my options are and the cost? ( Robert Arndt, 05/08/2023 )
    You can send in your cluster and we will replace the screen and all gauge motors for $299. Alternatively, you can purchase the screen only and do the repair yourself, which is $149. ( Support )
    My fuel gauge is off by about 1/4 tank indication. The fuel gauge will show 3/4 full when the tank is actually at 1/2 full.

    Will the instrument full cluster repair (105297R) with stepper motor replacement/upgrade solve this issue or is it a problem with a fuel sensor sending unit somewhere else in the system?
    ( Dave Ritterbusch, 02/07/2023 )
    You can isolate the issue to either the gauge itself or the sender by running a gauge sweep test on your cluster. Click HERE to read instructions on how to perform the gauge sweep test. ( Support )
    When coach is @ idle RPM's are at 2900 RPM's. We want to get this cluster refurbished
    Thank You!
    Donny McCaleb
    Email: allwheelrv@outlook.com
    http://www.allwheelinc.com/
    Phone: 530-241-1010
    Fax: 530-241-7406
    18730 Old Oasis Road
    Redding, CA 96003
    ( DONALD MCCALEB, 02/03/2023 )
    Hello Donny, you can order the repair and pay online , then send us the cluster , or send the cluster with contact info. and repair requested ( 105297R is complete repair with new LCD screen, 105297G is just gauge motor replacement)  ( Support )
    I have a 2005 Dolphin by National RV with 20,xxx miles on it. The Instrument needs repair. The speedometer indicates 35mph when the rv is sitting still at idle or when the rv is shut off. Once moving, the speedometer does work, but it is reading about 35mph fast. does your rebuild address this?
    Thanks,
    Tony P
    Holden Beach, NC
    ( Tony M. Powers, 01/23/2023 )
    Hello Tony, if your RV is on a Workhorse chassis, the cluster repair options are the complete rebuild which replaces the LCD screen as well as the the stepper motors for the gauges , #105297R is $299, or the gauge motor replacement only , which changes all the stepper motors only . That repair is # 105297G and runs $100 , either one would correct the issue you describe. Both repairs use lifetime warranted parts ( to the original purchaser) .  ( Support )
    I have this truck but the clusters only the RPM is working and the small screen I can't read it, the lights are on but its blurry. ( Romer , 10/20/2022 )
    The 105297R would be the repair for that cluster. That will replace the LCD screen as well as the stepper motors for the gauges .  ( Support )
    I have a workhorse w22 my instrument cluster has a burnt spot under the lcd screen on circuit board. Is that something you can repair? ( David Tomisek , 06/30/2022 )

    Hi David,

               Yes, we do board repairs all the time. The part# would be 105297BR which includes, repairing the issue with the burn on the board, new LCD, gauge motors, speaker replacement, and software update if available for your cluster version.

    ( Support )
    The odometer on the above vehicle is
    Blank.
    ( Wayne Ray, 06/02/2022 )
    Hello - The VIN you provided is for a 2011 Ford Focus, this would not be a vehicle we can assist with. ( Support )
    My cluster has stop working almost completely, the only part that works is the lights and the RPM ( ROMER GUZMAN, 05/09/2021 )
    You will want to send your cluster in for our technician to inspect and quote what the repairs would be. Please call in to arrange 800-417-4559. ( Support )
    I have 2003 Adventurer with a hard to read LCD panel. I am an electronic enginner/tech with high PWB skills. Is the upgrade module available by itself for purchase? If so, what is the price and is their enough data supplied that I could repair myself without having to send in the cluster? Is the $299 price I see for the complete repair less shipping? All other guages are working correctly.

    Thanks,
    Frank
    ( Frank Polimene, 07/14/2020 )
    Here is a link to the do it yourself kit for the screen replacement. https://www.ultrarvproducts.com/105297S-Workhorse-Actia-Instrument-Cluster-*Replacement-Screen-Kit* ( Support )
    IS THERE A SET OF INSTRUCTIONS OR A YOU-TUBE VIDEO OF REMOVING THE CLUSTER FOR A 2003 SOUTHWIND W-22 CHASSIS? ( Richard paquette, 12/28/2019 )
    We do not have coach specific removal instructions but you can use this video as a reference: https://youtu.be/2OMoNYdBEh8 ( Support )
    i have a 2005 fleetwood southwind lcd not working nor is temp gauge, how long will it take to get this repaired ( ken maday, 09/11/2019 )
    Typically we have a 2-3 day turn-around on repairs. ( Support )
    2004 FLEETWOOD PACE ARROW 36D. DO YOU HAVE INSTRUCTIONS FOR REMOVING THE INSTRUMENT CLUSTER. I HAVE TAKEN THE TOP SECTION OF THE DASH OFF BEFORE BUT I NEED TO KNOW WHAT THE PROCEDURE IS FOR REMOVING THE REST THAT HAS THE CLUSTER BEHIND IT. IT APPEARS THAT THE RADIO AND CAMERA HAVE TO COME OUT. I NEED THIS TO DETERMINE IF I WANT TO ATEMPT THIS OR JUST PUT UP WITH THE UNREADABLE MILAGE AND GEAR POSITION.

    I CALLED FLEETWOOD AND THEY WERE NO HELP!

    THANKS, BOB FREEMAN
    ( BOB FREEMAN, 06/07/2019 )
    Please send us some pictures of your dash so we can assist. You can either email them to help@urvp.com or text them to 360-736-2158.  ( Support )
    On a Itasca 2006, Model 38T. There appears to be four white plastic clips that hold the instrument cluster in place. That if I release these clips the cluster will come out. Is this correct? Or should I be looking for other means that hold the unit in place? ( George Young, 12/08/2018 )
    Not answered yet.
    I have a 2005 Fleetwood Fiesta 26Y, Workhorse P32, 8.1 Vortec.

    My Instrument cluster odometer is fading, also my temp guage is not working.

    Will your new rebuild fix these issues? Will my odometer read he correct mileage when complete?

    Do you actually fix the old cluster or provide a new one? Do you ship to Canada, if so what is cost to BC?

    Your response is appreciated.

    Thanks,

    Tim
    ( Tim, 07/14/2018 )
    Yes our rebuild will replace the screen with a highly visible, easy to read unit. We also replace and test all gauges for proper operation. The odometer will read correctly as the mileage data is stored on a separate memory chip on the circuit board. We fix your existing cluster unless the board has failed (unusual). We do ship internationally, you can check shipping costs by adding the product to your cart and then entering your shipment details. ( Support )
    Do you have any instruction on removing the instrument cluster in my 2004 Pace Arrow
    Thanks
    ( John Howard, 04/12/2018 )
    John,
     I do not have anything written, but I believe that the one you have is sandwiched between the dash face and the dash itself.
    ( Support )
    I have my instrument cluster partially out but cannot figure how to release the two plug ins. I see they each have a small black release but I still don't want to force anything, lt seems to be simple,but trying to be safes. Would appreciate your input ( Ellis Brown, 01/29/2018 )
    The small detent on the bottom of each connector needs to be depressed in order for the connector to release. ( Support )
    2004 W22, when key is turned on the instrument cluster constantly reboots start up cycle. In addition unable to start engine, acts like dead battery even though battery tests good. Wondering if these symptoms are related to actia instrument cluster problems. Cluster was replaced in 2006. ( Steve Bachel, 12/23/2017 )
    This sounds to be a voltage issue and not an issue directly with your instrument cluster. Your battery might test good for voltage but still have a bad cell. If you haven't, try starting it using the boost/emergency button. ( Support )
    I HAVE A 2004 WINNABAGO BRAVE 8.1L, WORKHORSE. WITH ABOUT 31,114 MILES (?) CAN'T HARDLY READ. YOUR REPAIR SHOULD FIX THIS,
    ALSO THE FUEL GAUGE DOES NOT READ CORRECTLY, DOES NOT EVEN MOVE UNTIL DOWN ABOUT 30 GALS (70 GAL TANK?) WILL YOUR REPAIR
    TO THE INSTRUMENT CLUSTER ALSO FIX THIS? THANK YOU
    ( JERRY MAYES, 04/12/2017 )
    Our repair will address the issue of the mileage, also replace all of the motors that control the gauges. So if the fuel level issue is with the cluster then this repair will resolve that. If the issue remains after the repair then you would need a new fuel pump. ( Alan )

    Once I plug the rebuilt cluster back into the dash, is the Original/Actual vehicle mileage displayed? Thanks EMR

    ( EMR, 02/21/2016 )

    The mileage data is stored on a separate memory chip on the board so changing the screen will not effect the mileage at all. 

    ( Support )

    Will this cluster work on a 2002 Holiday Rambler Vacationer with a 2002 W22 chassis? Thanks

    ( Patrick, 02/10/2016 )

    Patrick,

    Sorry, this is just a repair service for the instrument clusters found in the 2003-2005 model year Workhorses. Even if you bought one outright it would not be compatible with your vehicle.

    ( Support )

    Do you provide UPS or other shipping label? Joe


    ( Joe Konkright, 04/03/2015 )

    Joe,



    Return shipping will be $12.00, it is your responsibility to ship us the instrument cluster.


    ( Support )

    how hard is it to get the cluster out of the dash. on a 2004 workhorse

    ( don coleman, 03/29/2015 )

    Don,

    The instrument cluster removal depends on the coach builder and how they installed it so we can't really give any insight other than it will ultimately be held in by eight screws.

    ( Jon )

    I can no longer read the LCD screen in the instrument cluster all other gages work fine , do i need to buy a full replacement panal or can only the LCD screen be replaced? if so, do i tread in of the old instrument closter for a new one or send the old one in for repaires ?

    ( Jim Piel, 03/20/2015 )

    Jim,

    Our service consists of you removing the whole instrument cluster from the dash and sending it into us for repairs. We replace the LCD screen with a high quality unit that won't fail in the future and also perform a few other improvements that will increase the overall reliability of your cluster. You can read more about it and purchase the service here: Actia Instrument Panel Repair

    ( Jon )

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    VIN Verification Service Item

    This product allows for a VIN verification service.

    • VIN part verificaion is a service that we provide free of charge when a part is purchased.
    • When you provide your VIN below we will personally verify your part selection by your VIN before shipment of your order.
    • This helps ensure that this is the correct part for your vehicle.
    • This is not an automatic VIN check, it is done by a parts specialist once order is placed.
    • We can only VIN verify vehicles back to model year 1996, if older we can help but can't guarantee fitment.
    • If you would like to have your part selection verified before purchase please call or email us.

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