It's our understanding that by paying the return postage cost back to you that the final product you ship to us will have all of the correct information loaded into it. If we're correct, then we can skip the down loading process? We're working with a 2019 Four Winds 31W coach and aren't overly impressed with the performance. We are "old school"; change the distributor advance spring and a high performance electronic ignition module and hang on!! Any improvement from stock would be welcomed.
Thanks,
David L. Cavin ( David L. Cavin, 05/17/2019 )

That is correct, if you choose to include a return label then all you have to do is get us the strategy code, send the device back and we will load the tune file. From there, all you have to d when you receive it back is to plug it into the vehicle and load the tune.

I have a 2008 Georgie Boy Pursuit with Ford V10. I am in the UK and the RV is converted to run on duel fuel LPG and petrol. Will thus upgrade still work? ( David Steward, 05/07/2019 )

We don't have any experience tuning for LPG but we could still do the transmission shifting changes.

Do you have a Canadian agent so there is not a shipping issue/fee ( MISHA N. TARASOFF, 04/12/2019 )

I'm sorry but we do not.

I have a 2000 F250 V10 and putting on a set of headers on it with NO EGR. Does this tune allow for EGR delete given this vehicle is not a California used vehicle? ( Guy Faucher, 04/10/2019 )

Sorry, no we are not able to do any sort of emissions modifications.

My only issue is the down shirt protocol while in cruise control. The double down shift under load is the issue. Does your software change this protocol or is the improved shifting do to the increase in power? I currently do not use cruise In the hills or mountains because the constant throttle method gives a nice down shift and avoids the 4000+ rpm.

Thank you,
Bob

( Robert Berghuis, 04/05/2019 )

The cruise control downshifting is addressed as well as we can. There is only so much that can be done as cruise control's job is to maintain a set speed and Ford does not allow it to be adjusted beyond a certain point. For this reason, it is not advisable to use cruise in the mountains but you will now be able to to use it on more moderate hills/inclines without the instant downshifting.